Accessibility in the Online Shop

SENDER ENERGY aims to make the online shop understandable and straightforward to use. This page explains how to contact us if you experience difficulties browsing the shop or placing an order.

Browser display settings

You can use your browser's zoom function to enlarge text and controls. The resulting display depends on your device, browser and personal settings. Your own assistive tools may also affect how the content appears.

Finding shop information

Product pages provide ingredients, pack sizes and use instructions. The collections and page directory link to the shop's content. Links and headings are intended to help you find and identify information. Please tell us if you cannot reach a particular page or function.

Third-party content

The shop also uses features and content from other providers, including reviews and embedded services. Their controls may differ from those on other pages. Let us know where you encounter a difficulty.

Report an accessibility issue

Email support@sender-energy.com or call 015115525567. Our address is Hauptstraße 4, 56283 Halsenbach, Germany.

Where possible, include the page URL, device, browser and assistive tools you used. Describe the action you were trying to take and the difficulty you encountered. Please do not send passwords or payment details. This information helps us understand the issue and identify suitable assistance.